Effective Date: October 1st 2019
Information You Provide to Us. When you use the Site, we may collect information that could reasonably be used to contact you or to identify you personally, including without limitation your name, email address, telephone number, or mailing address (“Personal Information”). You may also be asked to provide us with Personal Information when you register for an account or sign up to stay updated about our products and services. If you are a Customer, when you appear in an authorized camera feed of a Licensee or conduct transactions through a Licensee’s application, we may receive your biometric data and any associated transaction information. Depending on how the Licensee implements our Services, we may receive this information directly from you, or from the Licensee or third parties. The information that we collect may include biometrics, email address, and other information that is detected or can be derived from an image or other transaction conducting using the Services.
Information We Collect Automatically. Whenever you visit or interact with the Site, we may use a variety of technologies that automatically or passively collect information about how you access or use the Site (“Usage Information”). Usage Information may include your browser type, operating system, the page served, the time, and the preceding page views. However, this information does not identify you as an individual user. We do not treat Usage Information as Personal Information unless it is combined with other data that, once linked, can be used to identify you. Usage Information helps us understand which parts of the Sites are the most popular, where our online visitors are going, and what content or services users may find useful.
Cookies and Do Not Track. We may collect information about you or your use of the Site through cookies, tracking pixels or other technologies. We use this information to better understand, customize and improve the Site, services and offerings. The information we collect through cookies or tracking pixels may help us understand how visitors use and engage with the Site. If you have provided us with your Personal Information, for example, when you registered on the Site or requested information from us, we may associate this Personal Information with information we have collected through cookies, tracking pixels or other technologies.
Cookies. A “cookie” is a file that websites send to a user’s computer or other Internet-connected device to uniquely identify the user’s browser or to store information or settings in the browser. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of the Site. When you use the Site, neither we nor any third parties collect Personal Information about your online activities, over time or across third party websites. The Help section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies, visit www.aboutcookies.org.
Do Not Track. Currently, the Site is not designed to respond to “Do Not Track” signals sent from your browser. For more information more about “Do Not Track,” please visit www.allaboutdnt.org.
Any information you submit through the Site may be used for a variety of purposes, including without limitation, for example, to:
We may also use your Personal Information to send you relevant updates or newsletters with information that you have requested or that we think may be of interest to you.
As a regular part of our business, we do not sell or rent your Personal Information to unaffiliated third parties. However, we may share your Personal Information under the following circumstances:
Service Providers. We may share your Personal Information with partner organizations or third parties that perform functions on our behalf (“Service Providers”) to carry out your requests, respond to your inquiries or to make various programs, services or features of the Site available to you. These Service Providers may also help us to host or operate the Site, analyze data, provide customer service, administer surveys and questionnaires or assist with marketing and promoting products or services. We take commercially reasonable efforts to confirm that these Service Providers are only using your Personal Information to perform functions on our behalf. Business Partners. We may share your information, including your Personal Information with third party business partners when this is necessary to provide our Services to our Users. Corporate Transactions. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, sale, joint venture, assignment, transfer, change of control, or other disposition of all or any portion of our business, assets, or stock, we may provide Personal Information to those third parties for the purpose of facilitating and completing the transaction.
You may always direct us not to share your Personal Information with third parties, not to use your Personal Information to provide you with additional information or not to send you newsletters, updates, emails or other communications by:
If you chose to opt-out of receiving marketing-related emails as outlined above, we may still send you important administrative messages that are required to provide you with our Services. If you wish to verify, correct, or update any of your Personal Information collected through the Site, you may contact us at the email address included above. In accordance with our routine record keeping, we may delete certain records that contain Personal Information that you have submitted through the Site. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups or other technology-related reasons.
Depending on your location and subject to applicable law, you may have the following rights with regard to the Personal Information we control about you:
Where the processing of your Personal Information is based on your previously given consent, you have the right to withdraw your consent at any time. You may also have the right to object to the processing of your Personal information on grounds relating to your particular situation.
In order to exercise your data protection rights, you may contact TensorMark as described in the Contact Us section below. We take each request seriously. We will comply with your request to the extent required by applicable law. We will not be able to respond to a request if we no longer hold your Personal Information. If you feel that you have not received a satisfactory response from us, you may consult with the data protection authority in your jurisdiction.
For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file. If we no longer need to process Personal Information about you in order to provide our Services or our Site, we will not maintain, acquire or process additional information in order to identify you for the purpose of responding to your request. If you are a Customer of a Licensee, please direct your requests directly to that Licensee.
The Site may contain links to other sites or services, maintained by third parties. Certain products or services available on our Site are provided to you in partnership with third parties and may require you to disclose personal information in order to register for and access such products or services. These links are provided only as a convenience to you. We have no control over, and are not responsible for any content or services offered by or found on third party sites, or their privacy policies. Links to third party sites do not constitute an assumption of liability for or our sponsorship, endorsement or approval of these sites or the content contained on these sites.
If you are located in the European Economic Area (“EEA”) or Switzerland, we comply with applicable laws to provide an adequate level of data protection for the transfer of your Personal Information. Where applicable law requires us to ensure that an international data transfer is governed by a data transfer mechanism, we use one or more of the following mechanisms: EU Standard Contractual Clauses with a data recipient outside the EEA, verification that the recipient has implemented Binding Corporate Rules, or verification that the recipient adheres to the EU-US and Swiss-US Privacy Shield Framework.
We use certain reasonable security measures to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the Site and provide us with your information at your own risk.
50 Public Square Suite 200
Cleveland, Ohio 44113